Responsible Gaming

Gambling Should Be Entertainment

At Luckywave, we believe gambling should only ever be a form of entertainment, never a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling to control your gambling habits, help is available.

Age Verification

By using Luckywave, you confirm that you are at least 18 years of age or above the legal gambling age in your jurisdiction. Underage gambling is illegal and harmful. We take age verification seriously and reserve the right to request proof of identity.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activity or lying about the time and money spent
• Gambling with money needed for essential expenses like rent, bills, or food
• Feeling anxious or irritable when trying to reduce or stop gambling
• Neglecting relationships, work, or hobbies due to gambling
• Borrowing money to fund gambling activities
• Experiencing mood swings or depression related to gambling outcomes
• Constantly thinking about gambling or planning the next session
• Needing to gamble with increasing amounts to feel the same excitement

Self-Help Tools Available

Luckywave offers several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
• Loss Limits: Set a maximum amount you're willing to lose during a session or over time
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently close your account if you need to step away from gambling
• Cool-Off Period: Take a break from your account for a specified period

To access these tools or discuss your gambling habits, please contact our customer support team.

Support and Help Organizations

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organisations:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – National Self-Exclusion Scheme for online gambling
  Website: www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed online gambling operators

Other Countries

• Australia: Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States: National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

If You Need Help

Problem gambling can affect anyone. There is no shame in seeking support. If you're concerned about your gambling or that of someone close to you, please don't hesitate to contact one of the organisations listed above. Help is available, and recovery is possible.

Remember: You are not alone, and support is just a phone call or click away.